Privacy Policy

This Privacy Policy ("Policy") explains how VinoVoss ("VinoVoss," "we," "us," or "our") collects, uses, and discloses the personal data of Users who access or use VinoVoss services and associated content, including but not limited to the website, mobile application, data, APIs, and all content within (collectively, the "Services"). This Policy applies to all Services offered by VinoVoss.This Privacy Policy, the Terms of Use, the Cookie Policy, and the Content Policy together jointly constitute a legally binding agreement (the "Agreement") between VinoVoss and each and any individual accessing the Services ("Users", "you", or "your").By using or accessing the Services, you represent that (1) you have read, accepted, and agree to follow the Agreement jointly constituted by this Privacy Policy, the Terms of Use, the Cookie Policy, and the Content Policy; (2) the Agreement is a legally binding agreement between you and VinoVoss; and (3) you have the authority to enter into a legally binding contract.If you do not agree to this Policy and the Agreement in entirety, you may not use or access the Services.BY ACCESSING THE SERVICES, YOU ACKNOWLEDGE THAT YOU ARE OF LEGAL DRINKING AGE, WITHOUT RESTRICTION, IN THE JURISDICTION IN WHICH YOU RESIDE.If you are accessing VinoVoss Services on behalf of a company or organization, you represent and warrant that you are authorized to act on behalf of that company or organization and this Policy is binding on that company or organization.

Collection of Personal Information

We collect personal information from registered and unregistered Users when they access our Services in any way. This information may include:
  • Technical information, such as your IP address, device type, and operating system;
  • Usage information, such as your search queries, lists, reviews, and ratings;
  • Personal information used in account creation, such as name, email address, login credentials, birthdate, and password;
  • Demographic information, such as your age, gender, and location;
  • Payment information, if applicable, such as your billing address;
  • "User Content" as defined and outlined in the Terms of Use;
  • Data collected using cookies as described under the Cookie Policy;
  • Contents of communications sent by, to, and between VinoVoss and its affiliates;
  • Any other information you choose to provide to us.
All User Content submitted by Users to VinoVoss may be publicly available as content on VinoVoss, and may be publicly associated with the submitting User's account username. By submitting User Content to VinoVoss, including but not limited to reviews and ratings, you acknowledge and agree without limitation to the provisions concerning User Content as described in this Policy and the Terms of Use.

Use of Personal Information

We use personal information to provide and improve our Services, including creating personalized User profiles, enhancing search results and recommendations, processing payments, and improving overall Service offerings. We may also use anonymized aggregate reports ("Abstract Data"), created from collected User data, to monitor and evaluate usage patterns and improve our Services, and for research and analytics. These Abstract Data may be shared or sold to third parties, but will not include personal identifiers except where obligated by law and law enforcement.
We may use your personal information to:
  • Optimize platform behavior based on technical information regarding your device type, operating system, browser, and other configurations;
  • Personalize your user experience by providing customized recommendations, offers, and promotions;
  • Aggregate your anonymized data with other Users' data to create Abstract Data, such as lists of top search queries and popular products;
  • Process your payments, if applicable;
  • Enforce our policies and comply with legal obligations;
  • Communicate with you about your account and provide customer support.
We may share or sell anonymized Abstract Data with business partners, affiliates, and other third parties for any purpose. By accessing or using VinoVoss, its Services, and associated content, you acknowledge and accept that collected Abstract Data is irrevocable property of VinoVoss and VinoVoss affiliates.We may engage third-party advertising companies to assist us in advertising regarding our Services, including displaying our ads on their online services and around the web. These companies may use tracking technologies on our platform to collect user data, or we may share User data with them to the extent that will be necessary for advertising purposes, including but not limited to for the measuring and targeting of ads. We may share User data when we believe in good faith that we are lawfully authorized or required to do so in the course of responding to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our clients, or other individuals.

Legitimate Interest

We gather, analyze, and utilize User data only in the legitimate course of business and development of our Services, and in accordance with applicable laws in governing jurisdictions. Our processes may from time to time change to stay in accordance with a changing regulatory environment.

Protection of Personal Information

We take reasonable measures to protect your personally identifying information from unauthorized access, use, disclosure, and loss. However, no data transmission over the internet or other network can be guaranteed 100% secure, and we cannot guarantee the security of User data against any or all possible breaches, and therefore you use VinoVoss Services at your own risk. User accounts and associated data are protected by login credentials including password, and it is the responsibility of the User to keep these credentials private and secure, and to alert VinoVoss immediately to any known or possible breaches of security. We recommend that you do not use unsecured channels to send sensitive or confidential information.

Duration of Data Storage

We will not keep personally identifying information beyond the time necessary for the reasons it was collected. To determine the duration for which we will keep such data, we will consider the following factors:
  • Whether we have an ongoing relationship with you;
  • Whether we have a necessary purpose for possessing such data, such as legal requirements to keep transaction records for a specific time before deletion; and
  • Any limitation periods under applicable law, which is the time period during which a legal claim related or relevant to such data may be brought against us.
During the periods mentioned above, we will only process such data for the purpose of storing and securing it, unless review of such data is needed for legal claims or obligations under the law. Once the time period has ended, we will delete any personally identifying information, and anonymize any remaining personal data so that you can no longer be identified from it. We may retain anonymized data for statistical and research purposes.

User Rights

Depending on your location and the nature of your interactions with VinoVoss, you may request the following in relation to your personal data:
  • Information about how we collect and use personal data;
  • Access to a copy of the personal data that we have collected about you;
  • Correction/Rectification of personal data that is inaccurate or out of date;
  • Deletion of personal data that we are not legally required to retain;
  • Additional rights, such as to object to and request that we stop, suspend, or restrict our use of personal data.
In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a Service you have requested, or our ability to comply with our legal obligations and enforce the legal rights of VinoVoss.You may choose not to provide VinoVoss with certain information, which may limit your ability to access or use certain or all features of our Services. You may choose not to provide certain information by disabling cookies as described in our Cookie Policy, by declining to create an account, and by refraining from using VinoVoss products and Services.You have the right to access and control your personally identifying information, including the right to request access, correction, deletion, and restriction of the processing of your personally identifying information, and the right to update or delete your VinoVoss account information. To exercise these rights, contact our Data Controller at: info@vinovoss.comYou may opt out of receiving marketing communications from VinoVoss by following the opt-out instructions provided in the communications, and through your VinoVoss account settings if applicable.

Data Transfers

We collect, process, and store User information in the United States. We may also transfer personal data to our partners and service providers in the United States and other jurisdictions. The laws in the United States or other jurisdictions may not provide the same protections as the data protection laws in your home country. When we engage in internal or cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for personal data and we will comply with applicable data protection laws.

Children's Privacy

VINOVOSS SERVICES AND ASSOCIATED CONTENT ARE INTENDED STRICTLY FOR ADULTS OF LEGAL DRINKING AGE, WITHOUT RESTRICTION, IN THE JURISDICTION IN WHICH THEY RESIDE.If VinoVoss reasonably suspects a User is under legal drinking age, all data associated with that User will be deleted and the User account terminated, without notification.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, and Users should check this page periodically for any changes. By continuing to use our Services after any changes to this Privacy Policy, Users acknowledge their acceptance of the updated Policy.

Contact Us

If you have any questions or concerns about this Policy or our privacy practices, please contact us at: info@vinovoss.comBy accessing or using VinoVoss, its Services, and associated content, you acknowledge and accept in entirety this Cookie Policy, the Terms of Use, the Privacy Policy, and the Content Policy.Updated: October 23, 2024